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Front Desk Receptionist/Customer Service Representative
Optica, formerly OSA, is recruiting for a Front Desk Receptionist/Customer Service Representative in the Customer Service Department. This position is charged with effectively operating Optica’s main entrance reception area and switchboard, acting as the first point of contact for individuals visiting Optica’s headquarters, controlling building access, and directing visitors to the proper person/office by coordinating with the appropriate Optica staff.  This position is also responsible for a wide variety of administrative activities including but not limited to netForum data file maintenance and transaction processing related to Optica’s Membership, products, programs and services. The individual who performs this role will undertake creative approaches to problem resolution, promote a


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